Shipping policy
Processing Time
All orders are processed within 2–3 business days. You’ll receive a confirmation email once your order has shipped, including tracking information.
Estimated Delivery Times
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United States: 2–5 business days after processing
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International: 10+ business days after processing (delivery times may vary depending on location and customs)
Shipping Costs
Shipping rates are calculated at checkout based on your location and order size.
Order Tracking
Once your order ships, you’ll receive a tracking number via email. Please allow up to 24–48 hours for tracking updates to appear.
Customs, Duties & Taxes
King Roberts is not responsible for any customs fees, import duties, or taxes that may apply to international orders. All such charges are the responsibility of the customer.
Damages & Lost Packages
King Roberts is not liable for any products that are lost, stolen, or damaged during shipping. If your order arrives damaged, please contact the shipping carrier directly to file a claim. Be sure to save all packaging materials and damaged items before filing.
Delays
Shipping times may vary due to factors beyond our control, such as carrier delays, customs processing, or high seasonal demand. We appreciate your patience and understanding.
If you have any questions about your order or need assistance with tracking, please reach out through our Contact page or email us at [kingroberts1st@gmail.com].