Refund policy

All products are made to order, so we do not accept returns, exchanges, or cancellations. Please review your order carefully before completing your purchase.

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with your order number and clear photos of the issue. Once verified, we’ll work to make it right by offering a replacement or suitable resolution.

King Roberts is not responsible for damages caused by shipping carriers or for incorrect addresses provided by the customer.

If you have any questions or concerns about your order, reach out to us through our Contact page or email us at kingroberts1st@gmail.com.